Face mask being held by someone wearing a white coat and gloves

Mask Requirement Update

In response to recent revisions to the Centers for Disease Control guidelines for managing COVID-19 risks, face masks are now optional inside our building.

Our masks-optional protocol aligns with CDC recommendations for Hendricks County—currently classified at “low” for our community level—a county-by-county rating based on new COVID-19 hospital admissions per 100,000 population in the past 7 days, the percent of staffed inpatient beds occupied by COVID-19 patients, and total new COVID-19 cases per 100,000 population in the past 7 days.

To check the current community level for Hendricks and other counties of interest, use the CDC’s online tool.

What This Means to Our Clients and Team

As long as our community level stays at “low,” our clients and team members will no longer be required to wear masks indoors.

In keeping with the CDC guidelines, should the Hendricks County community level rise to “medium,” we will expect clients and employees who are immunocompromised or at high risk for severe disease to talk to their healthcare provider about whether or not they need to wear a mask and act accordingly.

If Hendricks County’s community level rises to high, we will once again require everyone to wear a mask indoors.

Regardless of our current community level, we expect some clients and team members will continue to wear masks simply because they feel more secure wearing a mask indoors.

CDC Guidelines for All Community Levels

At all three community levels, the CDC advises everyone to stay up-to-date with COVID-19 vaccines and boosters and to follow CDC recommendations for isolation and quarantine, including getting tested, if exposed to or having symptoms of COVID-19.

Free at-home tests are available from the U.S. government at COVIDtests.gov. We encourage all our clients and employees to order these tests for their households and keep them on hand to use if someone develops symptoms, has a close exposure to someone with COVID-19 or wants to spend time indoors with someone who would be at high risk if they were to catch the coronavirus.

If you are sick or test positive for COVID-19, or if you have been exposed to someone with COVID-19, we ask that you stay home. Call the clinic at (317) 852-3323 to reschedule your appointment.

Curbside Service Still an Option

For clients who prefer not to come inside, given the new masking protocol, we will continue to offer curbside service.

Curbside service is also a convenient option for prescription and food pick-up and technician appointments.

Whether or not you plan to come inside with your pet for your appointment, we ask that you call (317) 852-3323 when you arrive in our parking lot.