To you, our valued client:
Governor Holcomb recently issued an executive order allowing health care providers, including veterinarians, to resume offering elective procedures, provided we have adopted policies and best practices that protect patients, doctors and staff against COVID-19 and also have sufficient gloves, masks and surgical gowns on hand.
At Brownsburg Animal Clinic, we meet the conditions stated in the governor’s executive order, so we have resumed scheduling elective procedures, preventive care exams and tests essential to your pet’s continued wellbeing.
Now Scheduling Elective Procedures and Preventive Care Exams
In addition to all essential diagnostics and treatments listed in my April 11 update, we are now scheduling—
- Dental procedures
- Elective surgeries
- Preventive care exams
- Heartworm tests
- Adult vaccines
- Other tests, exams and procedures we may have postponed
If you have postponed an elective procedure or preventive care exam during the past few months, we encourage you to call the clinic at (317) 852-3323 to schedule an appointment.
Given the backlog of demand that has built up over the past two months for elective procedures and preventive care, we have some catching up to do!
You may experience a somewhat longer-than-normal wait time for an available appointment as we do our best to accommodate clients who have deferred care while keeping enough time slots open for sick and injured pets. With help from our relief vets, we look forward to getting everyone taken care of and back on preventive care schedules soon.
Office Hours
For the time being, we will continue opening at 8:00 a.m. and closing an hour early at 5:00 p.m. on weekdays. Saturday hours are 8:00 a.m. to noon. We will let you know when we plan to resume our normal weekday office hours once the decision is made.
Curbside Service to Continue
We remain strongly committed to keeping our clients, doctors and staff safe!
To minimize the risks of infection, we plan to continue allowing only staff inside the clinic until we are confident new cases of COVID-19 are definitely on the decline in our immediate area.
For full details of how our curbside service works, please review the “Curbside 2.0” section in my April 11 update.
If You Are Ill
If you have an appointment scheduled and are experiencing coughing, shortness of breath, fatigue or fever, or if you know you have had close contact with someone with COVID-19, we ask that you call us to reschedule.
If your pet has a medical emergency and you are ill, we strongly encourage you to have a healthy family member or trusted friend bring your pet to the clinic for treatment.
If you are unable to make these arrangements, call us to let us know you’re ill and discuss options for getting your pet the care needed while protecting our team.
While it appears highly unlikely you can catch COVID-19 from your pet, there are several known cases worldwide of pets who appear to have contracted the disease from their owners. If you are ill, you can minimize the risks of infecting your pet by wearing a face mask and washing your hands thoroughly before any interactions. Better yet, ask a well family member or friend to take over caring for your pet until you are well.
Thanks Again!
We greatly appreciate the ongoing cooperation and understanding you’ve shown as we’ve worked together to make sure your pet is well cared-for while minimizing the risk of infection for all the humans involved.
We look forward to getting caught up on any deferred exams and procedures in the coming weeks. And as always, it means so much to us for you to entrust us with your pet’s care!
Sincerely,
Timea H. Brady, DVM
Owner, Brownsburg Animal Clinic